Frequently Asked Questions


Empower Yourself

You can empower yourself by being in Business

The Team

The team with the best players wins

Believe

Believe you can and you will

Great Future

Internet + MLM = Great Future for all of us

Success

Daily action is the foundational key to all success

Training

We need on-going training, so we can grow our business


1. How can I become a TwinExcel distributor/member?

Since TwinExcel is a network marketing company, you will need to be assigned to a sponsoring distributor/member. Your upline distributor will assist you with the sales support and training you need to make your own TwinExcel business successful. For more information on becoming a TwinExcel independent distributor/member, contact the person who has shown you the business opportunity.

2. What is TwinExcel? What is Network Marketing

TwinExcel is a network marketing company that uses network marketing system to promote its products and services. We give our independent distributor/members direct access to our marketing system. As a member you are also automatically affiliated with our system which allows you to earn commissions on products/services sold from people you refer to TwinExcel.

3. What is TwinExcel line of products/services?

TwinExcel is a Discount Club / Buying Club Company. We arrange for our members to have access to products/services from providers who have agreed to offer their services at negotiated discounts off their usual and customary fees. Our phase one product line is consisted of vacation packages, education packages & buying club. In phase two more line of products/services will be added.

4. How do I use my product package program?

After 3 days of your joining, you can start using your vacation package which is valid for one year from the date of joining. There will be admin & processing charges to activate your hotel booking. You must pay the admin & processing charges when you make the booking.

5. Can I purchase the vacation package without being a member?

Yes, but you have to buy it from our members.

6. Who are our channel partners/ products & services providers?

TwinExcel has assembled a large network of providers in the world and we are constantly adding more to this base.

7. Does TwinExcel offer support with its system?

Yes, we do have a full support system available. TwinExcel offers online support which can be accessed 24 hours a day while Email support and phone support will be available during our regular business hours.

8. Do we offer training with TwinExcel?

Absolutely, yes. We do have our own TwinExcel Training Academy. You'll be able to access our training sessions immediately, once you become a member. Please review our Training Academy page to find out what we have for you.

9. How will I receive my commission payments with TwinExcel? The Global Network Marketing Company

You will receive your commission payments through whichever payment process you decide to use with our system. With TwinExcel you are able to use “Alert Pay” to receive your commission payments. Or you can choose to use your commission available in your e-wallet to buy e-points from your back office.

10. How long do I have to wait to receive my commissions I have earned?

Your Sliver board and Gold board sales commissions are paid directly to your e-wallet immediately, when you cycle out from the board. There is no waiting for your earned commission money. The Binary income is paid directly on weekly basis into your e-wallet.

11. Does TwinExcel offer refunds?

TwinExcel provides you a complete back office system that shows all sales, daily statistics, the binary weekly and the boards’ earnings and also allows you to contact members you have referred to TwinExcel on a daily basis through our internal system. we are paying our members who have cycle out from the Silver and Gold board immediately when they cycle out from the board. Plus you have instant access to our marketing and training system. Therefore, all the joining payments are non refundable.

12. Will I be able to see my sales and contact members?

Yes you will. TwinExcel provides you a complete back office system that shows all sales, daily statistics, the binary weekly and the boards’ earnings and also allows you to contact members you have referred to TwinExcel on a daily basis through our internal system.

13. What is Binary Residual Income? And the Board Residual income? Binary, Matrix Plan

Binary Residual Income ensures that you earn money on every sale in your organization enabling you to earn thousands of dollars with growth of your network. TwinExcel’s Board and Binary compensation plan has been designed for the purpose of long term growth for members. Keeping in mind you can cycle out from the Gold Board as much as you can, which also create a residual income for you.

14. What incentives will I receive from TwinExcel?

We value your leadership by giving you recognition incentives. At each leadership rank level you will get various lifestyle incentives. These incentives will be given out on our Achiever night event, which are held every 8 weeks.

15. Is there a monthly membership fee?

No! You pay only one lifetime fee to have access to our web site www.TwinExcel.com and you enjoy access to our line of products and services.